Through ESCO’s extensive experience, we have gained a vast knowledge surrounding most types of AV solutions and scenarios. Whilst this mentioned experience is key to a successful conclusion, our standard operating procedures and adoption of industry best practices ensure our global clients receive quality solutions and services.
At ESCO, we care for your audio visual investment and place it as our top priority. With an elite class of service and maintenance engineers, we ensure that you will be attended to with immediate response as well as excellent quality servicing.
Our Service Agreements offer every aspect of coverage for mission critical AV systems at single/ multiple office locations. With services ranging from preventive maintenance to priority service response, these reliability-centric options allow savvy companies to "mix-and-match" the resources that best suit your needs at a fixed annual or multi year cost.
A lack of routine maintenance can result in untimely breakdowns and business disruptions. ESCO’s Preventive Maintenance are designed to maximize system performance and detect potential problems before they result in downtime. System checks, component cleaning, and performance tests, all contribute to the longevity of an AV investment and overall system reliability.
Exclusive Maintenance Services
Guaranteed response within 24 hours
Preventive maintenance visits
Coverage on all parts, labor and transport
Refresher training on best usage of equipment
Out-of-office hours coverage
Service activity reporting
ESCO delivers targeted training content through our product specialist to help you manage your system effectively. Our training features a blend of lecture and hands on exercises; a combination that maximizes each attendee's overall learning experiences. Our three levels of training include:
Focus on operational topics to fully leverage the product features at a basic level.
Focus on system configuration, advanced features utilization, and basic troubleshooting techniques.
Focus on installation, configuration, operation, and thorough troubleshooting.
ESCO maintains a vast inventory of professional equipment for most needs.
We have a blend of experienced people and a state-of-the-art inventory to offer you a truly positive experience. Our goal is to meet your absolute satisfaction. We have developed key areas of our business to serve our customers, offering equipment and staff that specialise in these areas.
To ensure that your event runs smoothly, all of our equipment are thoroughly inspected before every rental to ensure tip-top conditions before usage. Contact one of our Customer Service Representatives to help find the right equipment that best suit your needs.
Our services include
Event Management, Production & Setup
Private and Family Events
Art & Design
In ESCO, we believe in going the extra mile for our clients. Our in-house competency of 3D visualization means that clients of ESCO will now be able to visualize how different AV set-ups can potentially look like in any environment before the installation phase of the project. In situation when clients are deciding between proposals, 3D visualizations will come to be of great help in their decision making as they are now given photorealistic images of the potential proposals. Clients can also take an active and direct role in Visual Communication by partaking in the creative process in early stages.
Our 3D visualizations include the following: Still Angle View and Panoramic 360 degree view.